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Claim This BusinessTitan Hvac and Electrical LLC has served the Pensacola area as a licensed contractor, earning a 4.1-star rating across 13 verified customer reviews. The company handles residential cooling and heating systems, with Garrett listed as the owner who personally responds to service calls and oversees installations. Homeowners in neighborhoods across Escambia County rely on this contractor for both emergency repairs and planned system upgrades.
What distinguishes Titan Hvac is the direct involvement of the owner in daily operations, he estimates costs, answers questions, and dispatches technicians rather than delegating all communication to a call center. Reviewers specifically note the team's willingness to help even when callers reach the wrong number, suggesting a customer-first approach that extends beyond confirmed service tickets. The company offers new AC system installation at competitive pricing, though specific brand partnerships are not detailed in available materials.
Two recent reviews highlight specific technicians handling challenging situations: Brien OBrien mentions a staff member named Bud who provided helpful guidance even without a booked appointment, while Brandon Palmer describes a young technician who arrived promptly and diagnosed a heating system failure with clear expertise. Rowe's Moving specifically credits owner Garrett for honest assessments and reasonable pricing on a full AC installation, recommending the team without reservation.
Four of seven fully readable reviews award five stars, praising owner Garrett's honesty and technicians who diagnose problems accurately. Negative reviews cite communication lapses and extended wait times, with one mentioning a multi-hour service window that ran late. Positive feedback emphasizes pricing transparency while criticism centers on responsiveness.
Cooling system troubleshooting and component-level repairs for residential units.
Full replacement of old air conditioning systems with new equipment installation.
Furnace and heating system diagnostics and repair services.
Replacement of dryer heating elements through home warranty coverage.
System tune-ups designed to extend equipment lifespan and improve efficiency.