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Claim This BusinessFirst Response Heating & Cooling has operated as a licensed HVAC contractor serving Plant City and the greater Tampa Bay region since establishing the business. With 506 verified customer reviews producing an exceptional 4.9-star rating, the company has built a reputation for responsiveness and technical precision. The technicians maintain active licenses and serve communities including Tampa, Brandon, Lakeland, Winter Haven, and surrounding areas across Central Florida. Homeowners throughout Hillsborough and Polk counties recognize the name from yard signs and neighbor referrals, particularly after surprise breakdowns during summer heat waves or winter cold snaps.
The contractor distinguishes itself through several concrete advantages visible on every service ticket. Bryan Chapman, the owner, personally visits properties to assess replacement projects rather than sending only sales representatives, a detail confirmed by multiple homeowners who compared estimates from seven competing companies. The company honors a 10% discount for military personnel and first responders with valid ID, extending the same appreciation to senior citizens. Additionally, First Response handles warranty claims for compressors and major components, meaning eligible repairs cost the homeowner nothing when parts remain under manufacturer coverage.
Customer stories from recent reviews illustrate why the 4.9 rating matters in practice. When Jean Crowe's newly installed furnace failed to ignite, Bryan arrived the same day, identified the gas line connection error from the previous contractor's work, and completed repairs while explaining the issue to her insurance company. Mary B's annual maintenance visit revealed abnormal compressor noise; Bryan authorized a factory warranty replacement at zero charge, completed today. Samantha Zavatsky has called the team three times, noting each arrival at the earliest available window with fair pricing.
506 reviews averaging 4.9 stars show consistent praise for same-day arrival during emergencies, transparent pricing before work begins, and owner Bryan Chapman personally handling estimates and complex diagnoses. Three reviews specifically name Bryan, with additional mentions of Matt and the installation crew.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |