Custom Air & Plumbing

HVAC contractor
4.8(775 reviews)
5338 Pinkney Ave, Sarasota, FL 34233
Custom Air & Plumbing

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About Custom Air & Plumbing

Custom Air & Plumbing has kept Sarasota and Manatee County residents comfortable for more than three decades. Founded in the early 1990s, this locally owned HVAC contractor now carries a 4.8-star average across 772 Google reviews, one of the highest review volumes in the region. The company holds state licensing and operates a 24/7 emergency line, meaning a technician arrives regardless of holidays or weekend heat waves. Whether you live near Siesta Key, in downtown Sarasota, or across the Intracoastal Waterway in Bradenton, their fleet responds to your address.

What distinguishes Custom Air from neighboring contractors is their exclusive Trane partnership and the Guarantee that backs every installation. New system purchases come with a 10-year parts-and-labor warranty on Trane equipment, and the company honors a 100% satisfaction pledge on all work. They offer same-day service for most repair calls, in-house financing for qualifying buyers, and a filter-ordering program so maintenance never slips through the calendar. Their technicians also hold certifications in indoor air quality solutions, including duct sanitization and whole-home air purification integration.

Reviewers repeatedly mention by name the technicians who solved their problems. Chad arrived same-day to diagnose a failing AC unit, finishing repairs before the homeowner left for travel. Dan performed a scheduled maintenance check on a system installed several years prior, providing a thorough cleaning and part replacement during the visit. Another homeowner described how a technician spent 40 minutes explaining airflow issues that three previous contractors misdiagnosed, ultimately saving the customer a premature system replacement. These named accounts, combined with the company's 30-year track record, show what happens when expertise meets accountability.

What Customers Say

Four of five recent reviewers specifically name their technician (Chad, Dan, Brandon, Daron) when praising the service. All five featured reviews carry 4 or 5 stars, with customers noting same-day arrival, multiannual maintenance contracts, and honest assessments that avoided unnecessary replacements.

4.8 · 775 reviews
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Working Hours

SundayOpen 24 hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayTodayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours

Services

AC Repair & Maintenance

Diagnose and repair refrigerant leaks, compressor failures, and thermostat malfunctions. Scheduled tune-ups include cleaning, filter changes, and performance calibration.

HVAC Installation

Install new Trane systems, heat pumps, and ductwork with load calculations. Includes 10-year parts warranty, permitting, and post-install inspection.

Heating System Service

Repair and maintain furnaces, heat pumps, and zone controls. Addresses ignitor faults, airflow restrictions, and heating element replacements.

Indoor Air Quality

Install whole-home filtration, UV sanitization, and duct sanitization. Solutions for allergy relief, mold mitigation, and CIRS-sensitive households.

Plumbing Repair & Installation

Handle pipe leaks, water heater installs, drain cleaning, fixture replacements, and backflow prevention for residential properties.

Generator Installation

Install standby generators for whole-home backup power. Includes transfer switch setup, propane or natural gas connection, and load management.

Filter Delivery Program

Order replacement filters online for scheduled delivery. Custom Air ships correct-size filters to your door, eliminating store trips.

Frequently Asked Questions