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Claim This BusinessTotally Cool LLC operates in Sarasota, Florida, delivering heating and cooling solutions to homeowners across the region. The company maintains a 4.6-star rating drawn from 22 client reviews, reflecting consistent service quality. Jeremy and Dustin lead service calls, while Ryan handles Saturday emergency requests. The crew responds to residential properties throughout the Sarasota area, addressing both routine maintenance needs and unexpected system failures.
The company sets itself apart through responsive emergency scheduling and transparent pricing practices. Reviewers consistently mention no upselling tactics and reasonable charges for completed work. The team prioritizes clear communication, arriving prepared and explaining repair options before proceeding. Customer feedback highlights knowledge of AC systems and persistence in resolving complex issues like A coil leaks.
Customer scenarios illustrate the company's approach. When one homeowner's HVAC failed due to a power surge, Totally Cool arrived within hours, diagnosed a blown surge protector, popped fuse, compressor start assist failure, and exposed wiring, completing repairs same day. Another reviewer needed Saturday service; Ryan promised one-hour arrival and delivered. A church referral led another customer to request total HVAC replacement, during which the team provided a spot cooler to maintain comfort before installation. Veterans particularly appreciate the business practices.
All six reviewers awarded 5 stars, with five specifically naming technicians Jeremy, Dustin, or Ryan. Emergency same-day service appears in three reviews, while fair pricing and no upselling each receive explicit mention. Positive feedback cites diagnostic skill and persistence; no negative reviews exist in the provided sample.
Diagnosing and repairing cooling system issues including A coil leaks, refrigerant problems, and component failures.
Addressing furnace and heat pump malfunctions to restore home heating capability.
Complete system replacement for aging or failed units, including new equipment installation.
Rapid response for unexpected breakdowns, with Saturday availability and one-hour arrival promise.
Specialized repair after electrical events, including surge protector replacement and compressor diagnostics.
Thorough inspection identifying multiple issues including wiring damage and component failures.