Jim Crosby Plumbing

Jim Crosby Plumbing has served the Tallahassee community as a licensed plumber for over two decades, providing residential plumbing services across the capital city and surrounding Leon County neighborhoods including Killearn, Betton Hills, and Midtown. The company maintains a 4.5-star rating across 33 customer reviews, operating Monday through Friday from 8 AM to 4:30 PM. Owner Jim Crosby leads a team that handles everything from routine leak repairs to emergency sewer backups, with business manager Dawn coordinating service calls and ensuring customers receive prompt attention.

What distinguishes Jim Crosby Plumbing from competing contractors in the area is their commitment to transparent pricing and same-day service availability. Multiple reviewers specifically mention receiving accurate quotes upfront, with technician Michael Gladwin noting the $120 charge matched exactly what was quoted, a contrast to practices some customers have criticized at other companies. The team arrives within hours of the initial call, with Kenny Pryor describing how the crew came the same day his shower experienced a sewage backup that his own 15-foot auger could not resolve.

Customers consistently name specific team members in their reviews, highlighting the human element behind the service. Teresa Holly Williamson described how Dawn got a technician out immediately to investigate a hidden leak in her home while simultaneously addressing malfunctioning toilets. Michael Gladwin appreciated the courtesy call 30 minutes before arrival and the technician's persistence when initial equipment failed to clear his cleanout, he kept trying until the job was done rather than scheduling a return visit. These individual experiences paint a picture of a locally-rooted company where owner Jim and manager Dawn maintain direct involvement in each customer's problem-solving.