Whaley Heating & Air Conditioning

Whaley Heating & Air Conditioning has served Tallahassee and the surrounding Florida Panhandle since 2016, operating from locations at 1814 Devra Dr in Tallahassee and 20567 NW Depot Ave in Blountstown. Owner Marcus Whaley personally handles service calls, bringing hands-on expertise to every job. The company maintains a perfect 5.0-star rating across 19 reviews, with particular strength in same-day emergency repairs and AC system installations for both residential and commercial properties. Operating hours run Monday through Friday from 8 AM to 5 PM, and the team offers flexible appointment scheduling to accommodate homeowner needs.

What distinguishes Whaley Heating & Air Conditioning is Marcus Whaley's direct involvement in every job. Rather than routing calls through dispatch, customers text Marcus directly at his personal cell, and he responds personally to service requests. Reviewers consistently note he arrived the next day or even same-day during emergencies. The company provides comprehensive AC and heating services including new system installation, troubleshooting, repairs, and maintenance, all delivered by a single technician who takes ownership of the work from start to finish.

Two customer stories illustrate the service quality. Kathleen Bieke described how Marcus spent over two hours diagnosing her AC issue, explaining what he found and what would fix it, then charged a reasonable fee, her system has worked perfectly since. Chase Ballard needed a follow-up visit when his heater malfunctioned six months after a blower replacement; Marcus climbed into the crawl space, reset the fuse, and did not charge for the return visit. Both reviewers intend to call Whaley again for future HVAC needs.