Prime Plumbing Inc.

Prime Plumbing Inc. operates as a full-time plumbing and septic service provider in Umatilla, Florida, delivering around-the-clock assistance seven days each week. The company maintains a 4.8-star rating drawn from 3,426 customer reviews, reflecting consistent service quality recognized by homeowners throughout Lake County. As a locally operating contractor, the team responds to residential properties across Umatilla and neighboring communities including Eustis, Tavares, and Mount Dora. Service requests arrive through their dedicated phone line, with dispatch available immediately upon customer contact.

The business differentiates itself through its dual expertise in both plumbing infrastructure and septic system diagnostics, a combination rarely found among regional providers. Customer feedback highlights the use of camera inspection technology for underground pipe evaluation, allowing technicians to visually document issues and share findings with homeowners via email following service completion. Several reviewers note the availability of a senior discount, providing meaningful savings for eligible residents. The company emphasizes transparent invoicing that includes photographic evidence of completed repairs, creating accountability beyond verbal explanations.

Homeowners recount specific encounters with named technicians resolving complex situations. One customer describes Tarrance arriving to address a water service line leak connected to an irrigation system, completing repairs affordably and within a reasonable timeframe. Another review details Ernie providing a temporary solution the day after inspection, then returning the following day for permanent installation. A third customer notes four team members including Tarrance, Brandon, Alex, and Pierce collaborated on a recurring septic issue, with the crew sending advance notifications identifying each arriving technician. Multiple reviewers emphasize the politeness and professional communication maintained throughout their service experience.