Integrity Refrigeration & A/C

Integrity Refrigeration & A/C has earned a 4.9-star rating across 365 reviews in Winter Haven, establishing itself as one of the most recommended contractors in Polk County. The family-owned business operates seven days per week from 8 AM to 8 PM and maintains 24/7 emergency availability for urgent heating and cooling failures. Their service territory spans communities including Winter Haven, Lakeland, Lake Wales, Bartow, Davenport, Dundee, and Fort Meade, reaching homeowners across a dozen cities in central Florida.

The contractor differentiates itself through several Practical elements: financing options make major installations accessible, and a membership program includes two comprehensive system inspections annually with priority house calls. Their expertise covers both residential comfort systems and commercial refrigeration, a combination rarely found in this market. Unlike smaller operations that subcontract commercial work, Integrity maintains in-house capability for walk-in coolers, refrigeration cases, and specialty cooling equipment serving restaurants and food-service businesses.

Customer narratives from verified reviews reveal the technical competency driving their reputation. Technician Kevin Ibarra earned praise for diagnosing an AC issue other contractors had misattributed to a faulty heat strip, saving the homeowner from unnecessary replacement costs. Melissa Perjak noted Kevin and Austin's Same-day arrival and 45-minute phone troubleshootingsession when her smart thermostat presented installation challenges. Yandy performed air duct and condenser cleaning described as thorough and professional, with reviewer Nemath Ahmed specifically citing Billy's leadership in assembling a skilled service team.