Johnstone Supply

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About Johnstone Supply
Johnstone Supply operates as a heating equipment supplier in Alpharetta, Georgia, serving the professional contractor trade rather than residential homeowners. The location holds a 4.1-star rating compiled from 22 customer reviews. The business maintains standard commercial hours from 7:30 AM to 5 PM Monday through Friday, with weekend availability closed. Reviewers consistently describe the establishment as a contractor-focused supply hub where professionals source HVAC components, with multiple five-star ratings emphasizing the staff's willingness to assist tradespeople in locating specific parts.
The supplier maintains an extensive inventory spanning residential and commercial HVAC systems, including split systems, mini-split configurations, single packaged units, and variable capacity systems. Their product catalog features air handlers, evaporator coils, and both gas and oil furnaces alongside field-installed accessories. The website indicates extended warranty options and multi-zone system availability, positioning the location as a comprehensive resource for contractors undertaking projects across manufactured housing, residential unitary, and light commercial applications.
Customer feedback highlights specific staff interactions, with one reviewer crediting a team member named Terrific for professional counter service spanning decades. Another account describes staff assistance in identifying part sources when the location could not fulfill a specific need. A reviewer specifically notes the team successfully sourced an item that United Refrigeration could not provide, demonstrating the supplier's role in addressing procurement gaps within the contractor supply chain.
What Customers Say
Six of eight visible reviewers award five-star ratings, with particular praise for part availability and counter service. Two one-star reviews cite rude customer service interactions. Positive feedback emphasizes the supplier's ability to locate hard-to-find components, while negative reviews focus on staff demeanor rather than product quality.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–5 PM |
| Tuesday | 7:30 AM–5 PM |
| Wednesday | 7:30 AM–5 PM |
| ThursdayToday | 7:30 AM–5 PM |
| Friday | 7:30 AM–5 PM |
| Saturday | Closed |
Services
Commercial HVAC Equipment Supply
Single packaged units and split systems designed for light commercial building applications.
Residential Split Systems
Traditional split configuration heating and cooling systems for homes.
Mini-Split Systems
Ductless options including single zone and multi-zone configurations with variable capacity.
Furnaces
Gas and oil furnace units for residential installation projects.
Air Handlers and Evaporator Coils
Indoor air handling units and coil components for system installations.
Extended Warranties
Optional extended warranty coverage available for purchased equipment.
Express Locker Pickup
Contactless pickup service for contractor account holders.