Sears Appliance Repair

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About Sears Appliance Repair
Sears Appliance Repair serves Alpharetta and the broader Fulton County area with appliance repair services backed by a 4.4-star rating from 170 customer reviews. Operating from a location on North Point Circle, the company maintains extended hours from 7 AM to 11 PM daily, providing weekend availability that accommodates working schedules. As part of the Sears Home Services network, technicians arrive in marked service vehicles and follow standardized diagnostic procedures for major appliance brands.
The website text for this location was limited, making it difficult to identify specific brand partnerships, specialty certifications, or unique service offerings that would distinguish this contractor from others in the area. Without explicit details about manufacturer certifications, rebate programs, or specialized equipment, prospective customers may want to request specific capability information when calling to confirm their particular appliance brand can be serviced.
Customer reviews reveal two significant service experiences worth noting. One reviewer described a refrigerator repair appointment where communication broke down completely, the technician never arrived, and updates stopped after repeated phone calls to customer service. Another reviewer reported confusion over billing when a Sears Protect warranty did not apply the expected deductible, resulting in a charge that exceeded the anticipated amount by over $150.
What Customers Say
Negative reviews cite communication failures and warranty billing discrepancies, while the 4.4-star average suggests positive experiences exist but were not detailed in available feedback. The 170 reviews provide a substantial sample size, though individual reviewer details are limited.
Working Hours
| Sunday | 7 AM–11 PM |
| Monday | 7 AM–11 PM |
| Tuesday | 7 AM–11 PM |
| Wednesday | 7 AM–11 PM |
| ThursdayToday | 7 AM–11 PM |
| Friday | 7 AM–11 PM |
| Saturday | 7 AM–11 PM |
Services
Refrigerator Repair
Diagnostic services and repairs for refrigerator cooling systems, compressors, and temperature control issues.
Garage Door Opener Repair
Safety sensor replacement and motor repairs for Genie and other major garage door opener brands.
Warranty Service Claims
Processing covered repairs under Sears Protect and other home warranty plans.
Appliance Installation
Professional installation services for new appliance purchases.
Preventive Maintenance
Tune-ups and inspections to extend appliance lifespan and prevent unexpected failures.
Parts Replacement
Genuine OEM parts replacement for major appliance components.