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About D&P Heating and Cooling
D&P Heating and Cooling serves residential and light commercial customers in Athens, Georgia and surrounding communities including Winterville, Bogart, and Danielsville. The business operates under the ownership of Dewain, who handles service calls directly. With a 3.0-star rating derived from six customer reviews, the contractor has completed dozens of installation and repair jobs in the Athens area since opening. Customers can reach the office at (678) 755-0904 to request service visits for heating and cooling systems.
The business provides standard HVAC installation, repair, and maintenance services for residential customers without manufacturer partnerships or specialized certifications listed in available records. Service calls are dispatched directly to the field technician rather than through a dispatch center, meaning customers communicate primarily with the individual performing the work. The contractor does not maintain published business hours, accommodating service requests on a case-by-case basis. This direct-access model works well for some customers seeking to discuss options directly with the service technician.
Reviewers who had positive experiences specifically credit Dewain for responsive same-day arrival, clear communication about repair options, and professional completion of the work. One customer reported Dewain arrived quickly and resolved their unit issue efficiently, describing the interaction as professional and friendly. However, multiple negative reviews describe a pattern where installation problems emerged within weeks or months, follow-up calls went unanswered, and the contractor stopped responding after receiving payment. New customers should request written documentation of all work performed and confirm clear communication expectations before authorizing repairs.
What Customers Say
Three of six reviewers awarded one-star ratings citing incomplete repairs, unresponsive follow-up, and water damage developing shortly after installation. The remaining three reviews gave four- and five-star ratings, with positive reviewers specifically praising Dewain for same-day arrival, professional demeanor, and efficient diagnostics. The stark contrast in customer experiences suggests inconsistent service quality depending on the job complexity and timing.
Services
AC System Installation
New cooling system installation for residential homes, including ductwork assessment and unit sizing.
Heating System Installation
Furnace and heating system installation to replace aged or failed equipment.
AC Repair & Diagnostics
Cooling system repair including refrigerant leaks, compressor failures, and freezing issues.
Heating Repair Services
Furnace and heating equipment repair for systems not producing adequate warmth.
Annual AC Maintenance
Seasonal tune-ups and filter replacement to maintain system efficiency and extend equipment life.
Heating System Maintenance
Pre-winter heating system inspections and preventive maintenance services.