Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessJordan Air and Plumbing has served the Athens community since 1985 as a full-service heating, cooling, and plumbing contractor. The company maintains an A+ rating with the Georgia State Licensing Board and holds ISO 9001 certification, reflecting commitment to documented quality management protocols. With 55 verified customer reviews generating a 4.6-star average, the contractor has built a reputation spanning nearly four decades across Clarke, Oconee, and Jackson counties. Owner Justin Jordan oversees operations from the headquarters at 1095 Dallas Highway, managing a team of 12 service technicians who handle residential and light commercial projects throughout the greater Athens metro area.
The Air Care Club membership program distinguishes Jordan Air from competitors. For an annual fee, members receive complimentary multi-point inspections covering heating, cooling, plumbing, and electrical systems, plus priority scheduling and reduced service call rates. This preventative maintenance model helps homeowners avoid costly emergency repairs, a concern particularly relevant in Athens summers when temperatures regularly exceed 90 degrees. The company also offers comprehensive duct cleaning services, performing full-system sanitization and sealing for properties affected by renovation dust or indoor air quality issues.
Customer reviews repeatedly credit specific technicians with exceptional service. Tyler, a senior technician, walks members through inspection findings with detailed explanations, answering every question thoroughly. For duct cleaning projects, David and Isaac spent six hours on a thorough remediation after a renovation. When David C.'s attic unit failed during a heat wave, McKyle arrived the same day and completed the repair immediately. Andrea coordinates scheduling with genuine care for each customer's timeline. These individual relationships, built over nine years for some customers, have sustained the company's reputation through industry consolidation.
Five reviewers specifically mention the Air Care Club membership as valuable, with three noting its free annual inspections. Four customers describe same-day or next-day response times. The single one-star review cites appointment scheduling delays following corporate ownership change, while positive reviews emphasize personal technician relationships and transparent pricing.
Diagnose and repair cooling system failures, perform seasonal tune-ups, and optimize refrigerant levels for peak efficiency.
Furnace repair, heat pump maintenance, and heating system inspections to ensure reliable winter performance.
Full ductwork cleaning, sanitization, and sealing for properties with renovation dust or indoor air quality concerns.
Fixture repairs, pipe replacement, water heater service, and drain cleaning for residential plumbing systems.
Complimentary electrical safety inspections included with Air Care Club membership, covering panels, wiring, and safety devices.
Annual membership program providing free multi-point inspections, priority scheduling, and reduced service call fees.