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Claim This BusinessAir Conditioning Doctors has operated as a family-owned HVAC contractor in the Atlanta metro area since 1987, accumulating nearly four decades of service experience. Based in the Gwinnett County region, the company holds 8 customer reviews with an aggregate rating of 3.0 stars, indicating mixed homeowner experiences. Their service footprint spans multiple counties including Gwinnett, Barrow, Clarke, Dekalb, Forsyth, Fulton, Hall, Jackson, Oconee, Rockdale, and Walton, covering the northern Atlanta suburban corridor. Business records confirm (770) 923-2427 as the primary contact number, and the company operates as a heating contractor categorized for residential and light commercial systems.
This contractor distinguishes itself through longevity and brand partnerships, having installed Goodman HVAC systems for Atlanta-area homeowners since 2017 according to customer accounts. Their website promotes preventive maintenance services, indoor air quality solutions, and cooling and heating system repairs. The company positions itself as specialists in residential climate control and light commercial applications, offering services beyond basic repairs including air purity assessments and thermostat upgrades. Service offerings extend to refrigeration equipment maintenance, suggesting capability with commercial cooling systems used in retail and foodservice environments.
Customer experiences reveal stark contrasts in service quality. Gary Cox, a DIY-oriented homeowner, purchased and received installation of a Goodman system in 2017 and recently contacted technician Matt for assistance with a vacuum pressure switch warranty claim, praising the troubleshooting support and parts acquisition. However, other reviewers describe frustrating encounters: Drea Kelly reported paying $367 for service that failed within a week, with subsequent technicians unable to identify a loose breaker the homeowner ultimately found themselves. Candy Morgan was billed for three relays at $200 each when only one relay existed, and t-rex man paid $1,300 for Carrier Heat Pump repairs that failed within five days, characterizing the experience as a scam operation. These accounts suggest inconsistent technician expertise across service calls.
Three of five reviewers awarded 1-star ratings, with common complaints centering on repairs that failed shortly after service, billing disputes involving upselling or overcharging for parts, and failure to properly diagnose root causes. Two 5-star reviews specifically praised single technicians, Matt provided helpful warranty troubleshooting support, and Gary Cox credited the company for professional installation work. The contrast between reviewer experiences highlights inconsistent service delivery across different technicians or service calls.
Diagnostic services, cooling system tune-ups, and emergency air conditioning repairs for residential systems.
Furnace repairs, heating system maintenance, and heat pump troubleshooting for year-round climate control.
HVAC system sales and professional installation of heating and cooling equipment for homes and businesses.
Scheduled service agreements designed to maintain system efficiency and prevent premature failures.
Air purity assessments and solutions addressing ventilation, filtration, and IAQ concerns in occupied spaces.
Thermostat installation, upgrade recommendations, and troubleshooting including programmable setback thermostat guidance.
Climate control services for small commercial properties beyond residential applications.
Maintenance and repair services for commercial refrigeration systems used in retail and foodservice settings.