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About Air Master's Heating & AC
Air Master's Heating & AC serves the Atlanta metro area with air conditioning installation, repair, and maintenance. The company holds a 4.7-star rating across 13 verified customer reviews, indicating consistent service quality. Reviewers specifically mention the company serving the Rome, Georgia area, with one customer noting they have used the contractor across multiple properties over the past two decades.
Customer reviews highlight several distinguishing service qualities. Technicians have responded to emergency calls on same-day notice, including holiday visits. One reviewer describes a technician arriving on the Fourth of July to diagnose and repair a system issue without additional holiday charges. Another review notes after-hours service was provided promptly when problems arose, with corrections made without additional fees. These accounts suggest flexibility in scheduling and transparent pricing during urgent situations.
Specific technician experiences appear in customer feedback. One reviewer describes Mark returning to address a tenant issue immediately after normal business hours, at no charge. Another account mentions a technician noticing animals left without water during extreme heat and checking on their condition during a service visit. These detailed scenarios provide prospective clients with concrete examples of how the company handles both equipment issues and customer interactions.
What Customers Say
Two of three reviewers awarded 5-star ratings, with both praising specific technicians by name. Positive reviews mention same-day emergency response, holiday availability, and after-hours corrections at no extra charge. The single 1-star review centers on warranty registration and communication issues rather than technical competency.
Services
AC Repair
Diagnosing and fixing cooling system failures, including component replacement and troubleshooting.
AC Installation
New air conditioning system installation for residential properties.
System Maintenance
Regular service to maintain AC performance and extend equipment lifespan.
Emergency Service
Urgent repairs outside normal business hours, including holidays and same-day calls.
Tenant Property Service
Service work for rental properties, coordinated with property owners.