Automotive Service & Repair

Automotive Service & Repair operates as a full-line auto repair facility in Atlanta, Georgia, serving the metro area including Buckhead, Midtown, and Decatur neighborhoods. Founded and owner-operated by Dale Ferris, the shop has accumulated 98 customer reviews averaging 4.5 stars over more than two decades in business. The facility maintains standard weekday hours from 8 AM to 6 PM Monday through Friday, with Saturday and Sunday closures. The_phone (404) 881-9400 connects directly to the shop for appointment scheduling. This establishment handles domestic and import vehicles ranging from model years spanning the 1990s through current production.

What distinguishes Automotive Service & Repair from neighboring shops is the team's commitment to transparent communication and honest diagnostics. Multiple reviewers highlight that the crew provided clear explanations during complicated repairs without springing unexpected costs. The shop demonstrates proficiency across multiple vehicle systems including engine diagnostics, cooling system repairs, emission compliance work, and electrical troubleshooting. Several customers specifically note the team's willingness to return parts that were ordered but ultimately unnecessary after diagnostic assessment, reflecting operational integrity uncommon in the repair industry.

Customer narratives from reviewers reveal specific technician interactions worth noting. Dale Ferris personally managed repairs for a customer whose 1995 Jeep Wrangler remained operational after three decades of service under the shop's care. Technician Wade coordinated emissions inspection preparation for another client, completing work within a single business day. A visiting customer experiencing a major engine breakdown while in Atlanta for family matters received Same-Day service with upfront cost communication, avoiding the stress of undisclosed findings upon vehicle pickup.