Carrie's Appliance & Refrigeration experts

Carrie's Appliance & Refrigeration experts is a repair service operating in Atlanta, GA. The business holds a 4.9-star rating compiled across 96 reviews, reflecting consistent customer satisfaction. Their team handles appliance and refrigeration repairs for residential properties throughout the Atlanta metropolitan area. Customers note the business responds to service requests promptly and maintains clear communication from initial contact through job completion.

What distinguishes this contractor is their emphasis on transparent communication and thorough service execution. Reviewers consistently mention receiving courtesy calls approximately 30 minutes before technician arrival, providing homeowners with accurate arrival windows. The technicians take time to explain the repair process before beginning work and test equipment in the customer's presence after repairs are complete. One reviewer specifically noted the team cleaned the dryer vent hose leading outside during a repair visit, going beyond the basic repair scope.

Customer reviews highlight technician Johnathan for same-day service arrival within 30 minutes of appointment booking and efficient dryer heating element replacement. Another reviewer described the technician as knowledgeable and helpful, answering questions about the repair throughout the service call. The team provides estimated timelines before beginning work and finishes jobs in less time than initially quoted, according to multiple reviewers.