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About D & J Total Comfort LLC
D & J Total Comfort LLC operates in Atlanta, GA as a full-service HVAC contractor with a 4.5-star rating drawn from eight client reviews. The company, owned and operated by Derrick Jones, handles residential heating and cooling systems across metro Atlanta neighborhoods. Derrick personally responds to service calls, bringing diagnostic expertise and honest recommendations to every job.
What distinguishes D & J Total Comfort is the hands-on ownership model, Derrick himself examines each system rather than delegating to rotating technicians. Customer testimonials highlight his same-day availability for urgent calls, his willingness to explain technical concepts in accessible language, and his transparent pricing. The company stands behind its work with refund guarantees when repairs do not resolve the underlying issue.
Reviewers describe specific scenarios that illustrate the company's responsiveness. When Quita S.'s AC failed, Derrick arrived promptly, diagnosed the issue quickly, and walked her through the repair in plain terms. Robby Fenn has relied on D & J for multiple properties over several years, citing affordability and consistent honesty. MAD Murch recalled Derrick arriving at her mother's home the same evening when the cooling system blew cold air, then checking a second unit and making adjustments, securing her rental property work as a result.
What Customers Say
Six of eight reviewers awarded five stars, with consistent praise for same-day response and transparent diagnostics. Negative feedback centers on a crawlspace repair that required a second visit; the technician refunded the initial service charge when the issue persisted. Positive reviews specifically name Derrick or Mr. Jones and describe successful outcomes for AC failures and multi-unit properties.