Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessDependable Heating and Air is one of Atlanta's longer-running HVAC contractors, having operated since 1970. With over five decades in the market, the company offers a full range of residential and commercial HVAC services: AC repair, furnace repair, emergency HVAC service, installation, HVAC maintenance, and commercial HVAC repair. An annual HVAC maintenance plan is available for customers who want to lock in savings on service and utility costs.
The company's business hours run Monday through Friday, 8 AM to 5:30 PM, with 24/7 emergency service available for urgent situations. Online booking is available, and customers can also reach the team by phone at (770) 415-8516 or text at (678) 403-0278.
Dependable's 3.8-star rating across 48 reviews reflects a divided experience. On the positive side, customers highlight responsiveness, weekend availability, and technicians who arrive with masks, gloves, and protective footwear. Ameer is specifically praised for communication and cleanup during service calls. However, the review record also documents diagnostic inconsistency — one detailed review described a technician changing his diagnosis four times over a four-hour visit, leaving without resolution and charging the full rate. Communication gaps, particularly around parts and scheduling, appear across multiple reviews.
Dependable Heating and Air's five-decade track record is genuine, and for customers whose service experience lands well, the results are strong. The mixed rating reflects inconsistency in technician quality that's worth keeping in mind when booking.
Reviews are split. Positive reviews praise weekend availability, protective gear during visits, and technician Ameer's thoroughness and communication. A customer who switched after being unhappy with their previous contractor described excellent service. Mixed and negative reviews cite diagnostic inconsistency (one technician changed diagnosis four times), communication gaps around parts and scheduling, and repair work that didn't fully resolve the issue.