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Claim This BusinessDependable Repair Services operates as an appliance and HVAC repair contractor serving the Atlanta metropolitan area, including neighborhoods such as Midtown, Buckhead, and the surrounding Fulton County communities. With 449 customer reviews generating a 4.3-star rating, the company has built a steady reputation over what appears to be several years of operation. The business handles both residential and commercial equipment, with particular strength in refrigeration systems for homes and foodservice establishments.
The company's service approach emphasizes transparent communication and customer education. Several reviewers noted that technicians explained repair options clearly, including guidance that allowed customers to avoid unnecessary charges. Commercial clients with multi-unit refrigeration needs, including restaurants and mortuary facilities, have relied on Dependable for repairs that require specialized knowledge of walk-in coolers and refrigeration equipment.
Customer experiences highlight specific team members who delivered notable service. Victor, now serving as general manager, received recognition for resolving a critical refrigeration issue at Goolsby Mortuary with clear communication throughout the process. For a residential Sub-Zero refrigerator owner, a technician answered calls promptly and scheduled service quickly, ultimately saving the customer money by teaching them a simple fix. The company also maintains an online scheduling system that business customersfind convenient for managing service across multiple locations.
449 reviews yield a 4.3-star average, with 4 of 5 featured reviewers giving 5-star ratings. Commercial clients like restaurant owners praise reliability across multiple locations, while negative feedback centers on perceived high diagnostic fees for initial consultations.
Residential and commercial refrigerator repairs including standalone and built-in units like Sub-Zero.
Repairs and maintenance for commercial refrigeration equipment in restaurants and food service businesses.
Heating and cooling system diagnostics and repairs for residential and light commercial applications.
Specialized repair for commercial kitchen equipment including fryers and cooking appliances.
Fee-based technical assessment and consultation for complex equipment problems.
Same-day or next-day response for urgent equipment failures affecting business operations.
Web-based appointment booking system for convenient service request management.