Ferguson Plumbing Supply

Ferguson Plumbing Supply operates as a commercial and residential plumbing parts distributor in Atlanta, Georgia. The location at the Atlanta store carries an extensive inventory of pipes, fittings, valves, and specialty components that both professional contractors and homeowners depend on for repairs and installations. With a 4.6-star average rating gathered from 101 customer reviews, this supplier has built a solid reputation for product availability and knowledgeable staff across the metro area. The store maintains standard business hours Monday through Friday from 7 AM to 5 PM, with Saturday morning availability until 11 AM for will-call orders.

What distinguishes Ferguson from big-box retailers is their ability to source specialty parts that competitors simply do not carry. Multiple reviewers specifically mention finding components unavailable at chain stores, a critical advantage when handling non-standard plumbing situations. The staff includes warehouse personnel who can check back inventory and locate obscure fittings, as demonstrated in customer interactions where staff members proactively helped locate hard-to-find items. Their professional approach to customer service, including warranty handling for fixtures, sets a standard that many supply houses fail to meet.

Customer experiences highlight the personalized service that keeps buyers returning. One reviewer recounts a recent warranty situation where Patrick promptly resolved a fixture issue, noting that such responsiveness is rare among distributors. Another customer describes working with Meko and upper management to address stock availability concerns, emphasizing that the team followed through on commitments to have materials available when needed. A contractor reviewer specifically praises the expert diagnostic assistance provided when other sources failed, within minutes, staff analyzed a complicated need, identified the correct product, and completed the transaction efficiently.