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Claim This BusinessAbout HVAC by Franco
HVAC by Franco operates as a heating and cooling contractor serving the greater Atlanta metropolitan area, including Fulton County and DeKalb County neighborhoods. The company holds a Georgia HVAC contractor license and currently maintains a 3-star average rating derived from six customer reviews. This independent, locally operated business focuses on residential air conditioning repair, heating system service, and heat pump installations for homeowners throughout the Atlanta metro region.
The contractor offers standard residential HVAC services including air conditioning tune-ups, heating system diagnostics, and heat pump installations. Based on customer feedback, Franco's team handles dryer repair, electrical work related to HVAC systems, and component replacements such as heating elements and power cords. The business does not appear to maintain extended weekend hours, and customers have reported challenges with scheduling follow-up service visits.
What Customers Say
Four of six reviewers report significant pricing disputes, with customers citing final bills that exceeded initial quotes by $50-100. Three reviewers describe no-show or delayed service experiences, including one technician who arrived two days later than promised and another who never appeared. Positive feedback references completed repairs, though customers note communication gaps around parts sourcing and warranty documentation.
Services
Air Conditioning Repair
Diagnostic services and component replacement for residential cooling systems, including refrigerant handling and electrical repairs.
Heating System Service
Furnace and heat pump heating repairs, including element replacement and thermostat troubleshooting.
Heat Pump Installation
New condenser and evaporator unit installation for residential heating and cooling combinations.
Dryer Repair
Appliance heating element replacement and power cord configuration for residential laundry equipment.
Preventive Maintenance
Seasonal tune-ups designed to extend system lifespan and improve energy efficiency.