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Claim This BusinessJGE Heating & Air is an Atlanta-based air conditioning contractor with a 4.5-star rating drawn from 35 verified customer reviews. The business is owned and operated by Jermaine Grant, who handles service calls personally alongside his team. Operating under the legal name JGE Holdings LLC, the contractor serves residential customers throughout the Atlanta metropolitan area, including neighborhoods in Fulton, DeKalb, and Cobb counties. Customers consistently mention Jermaine's direct involvement in diagnosis and repair work, distinguishing this outfit from larger operations where the owner rarely appears on job sites.
What separates JGE Heating & Air from the field is the combination of rapid response and hands-on expertise from the owner. Multiple reviewers emphasize Jermaine arrived within minutes of their call, including same-day service during extreme weather events. Thecontractor handles new unit installations, emergency repairs, and routine seasonal maintenance. Customer feedback indicates fair, transparent pricing with detailed explanations of the diagnosis before work begins, avoiding the surprise charges that frustrate homeowners after service calls.
Reviewers describe specific scenarios where Jermaine and his team delivered results other contractors could not. One customer recounts calling on a holiday weekend during winter ice and snow, with Jermaine troubleshooting their AC issue in under 24 hours despite hazardous conditions. Another mentions their old unit finally failed after years of maintenance, and Jermaine installed a replacement the very next day. A third reviewer describes how Jermainecommunicated throughout the entire repair process after another company performed only a cursory inspection, solving the problem other technicians missed.
Seven of eight detailed reviews award 5 stars, citing Jermaine's punctuality, fair pricing, and diagnostic skill. Positive reviews explicitly mention same-day arrival, holiday-weekend Service, and transparent cost explanations. One negative review references a pricing dispute over a part replacement, the only critique among reviewers.
Diagnoses and repairs cooling system failures, handles routine seasonal tune-ups to extend equipment lifespan.
Full replacement and installation of new air conditioning systems, including next-day install options.
Same-day response for system failures, including calls during holidays and extreme weather conditions.
Thorough problem identification with clear explanation of issues before any repair work begins.
Regular maintenance visits including filter changes and performance checks on existing units.