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Claim This BusinessL&M Service Co., Inc. Air Conditioning and Heating has built a loyal customer base across the Atlanta metro area, including neighborhoods like Buckhead, Midtown, and the surrounding suburbs. The company specializes in residential heating and cooling solutions, with a focus on ductwork replacement, system installations, and responsive repair services. Customer reviews consistently rate the business at 5 stars, with three verified clients praising both the technical expertise and the honest, transparent communication they receive from the service team. The phone number (770) 815-1593 connects homeowners directly with the office to schedule appointments.
What distinguishes L&M Service Co. is the emphasis on problem-solving over upselling. Rather than automatically recommending a full system replacement, the technician listens to the system symptoms and walks the homeowner through possible causes. This diagnostic-first approach has earned the company referrals from satisfied customers who appreciate not being pushed into expensive repairs they do not need. The review mentioning ductwork and AC system replacement at a personal residence demonstrates the team's willingness to tackle challenging installations and see them through to completion, regardless of complexity.
Mike English is the technician whom reviewers specifically name when describing their experience. When Shawn Sunderland's AC failed during a 90-plus-degree Atlanta heat wave, Mike arrived, assessed multiple potential causes, and guided the homeowner through a solution that worked. This saved the customer both money and the discomfort of waiting for repairs. Another reviewer mentions Mike's thoroughness on a tough job replacing ductwork and an AC system at a personal residence, noting that no detail was too small to address. Both customers have become lifetime clients and referral sources, indicating consistently reliable service across different scenarios.
All three reviews award 5 stars, with both customers specifically naming Mike English as the technician. One reviewer notes Mike suggested multiple reasons the system might be down before finding a solution, while the other mentions a tough job that required persistence. Zero negative reviews exist, and both positive reviews cite honesty and thoroughness as defining traits.
Diagnostic services and tune-ups to identify cooling system issues and restore performance.
furnace and heating system repairs to ensure reliable operation during winter months.
Complete duct installation and replacement for improved airflow and system efficiency.
Full air conditioning system installation for homes requiring equipment upgrades.
Assessment of HVAC problems with transparent explanation of possible causes and repair options.
Responsive service for system failures during extreme weather, including heat wave conditions.