New Level Mechanical
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About New Level Mechanical
New Level Mechanical operates as a licensed HVAC contractor in Atlanta, Georgia, earning a 4.9-star rating from 101 homeowner reviews. The company maintains standard weekday hours from 8 AM to 6 PM, serving residential clients across Fulton and DeKalb counties. Technicians bring manufacturer certifications and in-field experience to every service call, whether addressing a minor repair or a complete system installation.
Customer reviews consistently highlight two technicians by name: Mr. Berry and Dustin. Reviewers describe Mr. Berry replacing a gas valve with meticulous attention to detail, taking time to explain the repair process before beginning work. Dustin has earned recognition for responding quickly to service requests, arriving when promised, and photographing potential issues to help homeowners understand what needs attention. Several reviewers mention being told about future maintenance needs that could prevent costly repairs down the line.
The technical team handles a range of system challenges. One reviewer called attention to solving a problem other contractors could not resolve, while another described Dustin keeping a household cool during struggles with an aging AC unit. Multiple reviewers name specific repairs including gas valve replacement, vent cleaning, and new HVAC installation, with all eight detailed reviews awarding five stars.
What Customers Say
Eight reviewers awarded five stars, with four specifically mentioning fast response or efficient service. Two technicians are named across multiple reviews: Mr. Berry and Dustin. Reviewers highlight honesty in recommendations and avoidance of unnecessary upsells.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–6 PM |
| TuesdayToday | 8 AM–6 PM |
| Wednesday | 8 AM–6 PM |
| Thursday | 8 AM–6 PM |
| Friday | 8 AM–6 PM |
| Saturday | 8 AM–6 PM |
Services
Gas Valve Repair & Replacement
Technicians diagnose and replace faulty gas valves on heating systems, explaining the repair before proceeding.
AC Repair
Diagnosis and repair of cooling system failures, including issues with older units that cannot maintain comfortable temperatures.
HVAC Installation
New heating and cooling system installation with professional consultation and honest recommendations.
Vent & Duct Cleaning
Comprehensive vent cleaning services that improve indoor air quality and system efficiency.
Preventive Maintenance Recommendations
Technicians identify future maintenance needs that can prevent costly emergency repairs.