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Claim This BusinessPaul's Heating & Air Inc has served the Atlanta metro area for decades, operating as a family-owned contractor with an established presence in Gwinnett, Fulton, DeKalb, and Cobb counties. The company holds state licensing and maintains an A+ rating with the Better Business Bureau, reflecting consistent customer satisfaction across residential projects ranging from minor repairs to whole-home system replacements. Owner Paul directly consults with homeowners on equipment selection, ensuring each recommendation aligns with specific household needs and budget considerations.
This contractor distinguishes itself through meticulous planning and same-day installation capabilities, completing multi-unit replacements and complete ductwork redesigns within 1-2 days. As an authorized dealer for major equipment manufacturers, they access contractor-exclusive pricing and support, passing value to customers through competitive quotes. Every technician treats client homes with respect, using drop cloths and cleaning workspaces before departure, a detail consistently noted in customer feedback.
Customers highlight specific team members including Chris and Paul, who kept dying systems operational through summer heat waves until replacement became unavoidable. When Patricia Andino contacted them Sunday morning with an emergency leakage, Paul responded immediately, diagnosing the issue and implementing repairs the same day. The company's willingness to tackle non-code-compliant installations, bringing historical homes up to current standards, demonstrates technical competency beyond basic replacement work.
All 10 reviews award 5 stars, with 4 reviewers specifically praising same-day emergency response during extreme heat conditions. Multiple mentions cite honest pricing and complete cleanup, two differentiators frequently contrasted against competitor experiences.