Pep Boys Auto Service & Tires

Pep Boys Auto Service & Tires operates as a national auto care chain at 6521 Roswell Road in Atlanta, Georgia. The location has accumulated 814 customer reviews yielding a 4.1-star composite rating, serving drivers throughout the Atlanta metropolitan area including Roswell, Sandy Springs, and surrounding Fulton County neighborhoods. The shop maintains standard auto service center hours with weekday and Saturday availability from 7 AM to 7 PM, and Sunday hours from 8 AM to 5 PM.

This Pep Boys location provides tire sales, installation, and balancing alongside routine maintenance services including oil changes, battery replacements, and brake work. As a franchised service center, the shop carries multiple tire brands and performs wheel alignment procedures. Diagnostic services for check engine light issues and electrical system troubleshooting are available, though equipment and capability levels may vary between individual store locations.

Customer reviews for this Atlanta location document several service experiences that prospective clients should weigh carefully. One reviewer described a multi-visit diagnostic saga involving persistent check engine light concerns where communication delays necessitated separate towing and additional diagnostic fees across two area locations. Another account detailed a battery replacement that escalated from an initial $230 quote to a final charge exceeding $400, with the reviewer noting the service authorization process and key management became contentious.