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Claim This BusinessPierre Refrigeration Services LLC has operated from Snellville, Georgia for over two decades, anchoring a service territory that spans Gwinnett, Fulton, Clayton, Cobb, and the surrounding Metro Atlanta communities of Lilburn, Lawrenceville, and Loganville. The company holds an average rating of 3.7 stars across three customer reviews, reflecting a mixed track record in homeowner feedback. This family-rooted contractor brings two decades of hands-on experience in cook top equipment, refrigeration, and HVAC service, positioning itself as a neighborhood option for both residential and light commercial customers seeking alternatives to larger corporate service chains.
What distinguishes Pierre Refrigeration from many regional competitors is their dedication to manufacturer-backed incentives and energy efficiency upgrades. The contractor promotes a $250 rebate from the manufacturer for homeowners who upgrade to a new energy-efficient air conditioning unit, along with a $15 service visit discount for continuing customers. Their service model emphasizes comprehensive home energy audits, which identify specific thermal leaks and efficiency problems while proposing actionable solutions. The company handles both installation and ongoing maintenance for HVAC and refrigeration systems, appealing to property owners who prefer a single technician relationship for system longevity rather than chasing different vendors for tune-ups versus repairs.
Customer experiences highlight Don, the owner, as a central figure in the company's service delivery. Leslie Leighton describes Don installing a mini split system in late 2023, calling the work incredible and noting the unit functions beautifully. Robert Bremer Jr. credits Don with servicing two HVAC units twice, appreciating that Don explains the problem and fix method while avoiding unnecessary add-ons that larger companies push. Both reviewers emphasize Don's straight-to-point communication and competitive pricing as reasons to recommend the contractor.
Two of three reviewers award five stars, with Don specifically praised for diagnostic clarity and honest recommendations. The lone negative review cites a $600 refrigerant repair that failed the following day, resulting in a partial refund. Reviewers who recommend the company mention mini split installation and multi-unit servicing as signature strengths.
Complete installation of new heating and cooling systems, including energy-efficient units eligible for manufacturer rebates.
Diagnostics, refrigerant service, and tune-ups to restore or maintain air conditioning performance.
Inspection, repair, and maintenance for furnaces and heating systems to ensure winter readiness.
Ductless mini split installation for targeted zone cooling in residential spaces.
Repair and installation for commercial coolers, refrigerators, and refrigeration equipment for businesses.
Professional air duct cleaning services to improve indoor air quality and system efficiency.
Comprehensive assessment identifying energy loss, thermal leaks, and efficiency improvements for homeowners.