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About Prime Time Plumbing Services
Prime Time Plumbing Services operates as a plumber in Atlanta, Georgia, earning a 4.9-star rating across 101 customer reviews. This volume of feedback reflects a business that has built consistent trust within the local market through repeated client interactions. Reviewers consistently describe the technician they worked with as professional, knowledgeable, and transparent about pricing before beginning repairs. The business handles residential plumbing needs including water heater repairs, leak detection, and installation projects. Customers in the Atlanta metro area have described receiving same-day service for urgent issues and appreciate that the technician takes time to explain what was done and why. The rating places this contractor among the higher-rated plumbing options in the region based on verified customer feedback.
The website for this business was not accessible at the time of review, limiting direct confirmation of specific brand partnerships, certifications, or warranty terms. Reviewers do mention fair pricing and quality workmanship as recurring themes in their feedback. One reviewer notes the technician worked carefully to ensure everything was functioning perfectly before completing the job. Another describes receiving an excellent price compared to other quotes gathered. Without website documentation, prospective clients should confirm specific service offerings and warranty coverage during the initial phone consultation.
Customer stories from reviews reveal specific scenarios that illustrate this contractor's approach to service. One reviewer describes calling about a leak that turned out to be more complex than initially apparent, and the technician remained calm, explained everything thoroughly, and addressed additional plumbing needs discovered during the repair. Another reviewer mentions the technician arrived the same day for a fast response to a plumbing emergency. A third review describes a water heater installation where the technician fit them in right away after several days without hot water, taking time to verify everything worked correctly before leaving. These accounts from multiple reviewers describe a technician named Basil who handled the work, though the reviews do not establish his role within the business.
What Customers Say
101 reviews yield a 4.9-star average, with all five-star ratings specifically naming the technician who handled their job. Positive reviews consistently mention same-day arrival, fair pricing, and thorough explanations of work performed. One review describes multiple visits arranged through a home warranty program with less satisfactory outcomes.
Services
Water Heater Repair & Installation
Reviewers describe hiring this contractor for electric water heater repairs and new installations, with attention to proper function before completion.
Leak Detection & Repair
Customers describe calling for leak issues with same-day response and thorough repair work.
Plumbing Diagnostics
The technician explains issues clearly and identifies problems that may not be immediately apparent during service calls.
Same-Day Emergency Service
Multiple reviewers describe receiving same-day arrival for urgent plumbing needs including leaks and no-hot-water situations.
Residential Plumbing Maintenance
A reviewer describes having used this contractor for multiple projects across years on both home and business properties.