Remove & Replace, LLC

Remove & Replace, LLC operates as a full-service roofing contractor headquartered in Atlanta, Georgia. With 83 customer reviews yielding a 4.8-star average rating, the company has established itself as a trusted name for residential roof replacements in the metro area. The firm specializes in complete roof tear-offs and new installations, including metal roofing systems that reviewers specifically praised for durability and visual appeal. Homeowners throughout Atlanta neighborhoods have relied on R&R for projects ranging from full replacements to targeted repairs, with the company managing the entire process from initial inspection through final walkthrough.

A distinguishing strength of Remove & Replace lies in their hands-on approach to insurance claim navigation. Multiple reviewers acknowledged staff members Yeimi and Alejandra for their expertise in coordinating with insurance adjusters, a process that can overwhelm homeowners unfamiliar with claim procedures. The company provides daily progress photo updates during active projects, keeping clients informed even when physical access to the worksite isn't practical. This transparency, combined with thorough cleanup protocols that leave properties tidy after daily work sessions, reflects a service-first philosophy that resonates throughout the review history.

Customer stories from verified reviews highlight specific team members and scenarios that illustrate the company's service model. Project manager Victor V squez earned particular mention for consistent follow-up communication, with one reviewer noting she "knew what to expect all the way" through her roof installation. Technician teams including Naisla and Yeimy handled coordinated projects combining roof installation with gutter cleaning and interior drywall repair, completing work efficiently while maintaining clean worksite conditions. Reviewers repeatedly referenced the team's responsiveness, Yeimi facilitated same-week scheduling for at least one client, while Jamie was noted for quick communication during the scheduling process.