RLG Heating and Air

RLG Heating and Air operates as a heating contractor serving the Atlanta metropolitan area. The business holds a 4.7-star rating accumulated across 54 customer reviews, reflecting a generally positive service record in the local market. Technicians employed by the company handle heating and cooling system needs for residential customers throughout the city and surrounding neighborhoods. Reviewers describe interactions with staff members who maintained communication throughout the service process, including scheduling confirmations and arrival time updates.

Customers who left five-star reviews specifically mentioned same-day service responses during urgent situations. One reviewer noted that after a late-day call during a period of extreme heat, a technician arrived the same day and completed repairs in under an hour. Another reviewer highlighted the professionalism of a staff member named Eddie, describing his approach to scheduling and payment handling as thorough and courteous. These accounts suggest the company prioritizes responsive service for emergency heating and cooling issues.

Two reviewers detailed problematic experiences that contrast sharply with the positive feedback. One account described a missed appointment and subsequent rescheduling failures, with the reviewer noting attempts to reach management went unanswered. Another reviewer recounted multiple concerns including property damage, improper system repairs, and communication delays that persisted after the service visit. These negative experiences represent a minority of the reviewed cases but illustrate inconsistent service delivery that some customers have experienced.