Simple Appliance Repair Inc.

Simple Appliance Repair Inc. serves homeowners throughout Atlanta as an appliance repair contractor operating with 62 client reviews that aggregate to a 3.7-star rating. The company handles repairs across major household brands including Frigidaire and GE, managing warranty claims directly with manufacturers. Technicians arrive at residential properties to diagnose and repair dishwashers, dryers, washers, and refrigerators, providing on-site assessments and ordering necessary components for multi-visit repairs. Communication between service calls appears inconsistent based on documented customer experiences.

The service model centers on warranty-authorized repairs processed through original equipment manufacturers, allowing homeowners to schedule appointments through brands like Frigidaire rather than contacting the contractor directly. Positive reviews describe technicians who arrive within days of the service request, clearly explain identified problems, and complete repairs in a single session. Customers who received efficient service highlight diagnostic skill and fast turnaround on straightforward repairs, while several reviewers report extended delays waiting for parts and missed scheduled return visits.

Customer experiences reveal a service approach that varies significantly between technicians. A reviewer named Russell Smith describes a technician who diagnosed and fixed a problem within three days of a Frigidaire warranty claim, calling the team fast, knowledgeable, and helpful. Another customer, Zander Aldrich, notes a technician who explained exactly what was wrong, what was being fixed, and why, resulting in a washer that works like new. However, multiple negative reviews describe technicians who scheduled return visits but failed to appear, stopped responding to calls and text messages, and left customers waiting weeks without resolution.