Solution Maintenance Heating and Air

Solution Maintenance Heating and Air operates as a residential air conditioning repair specialist serving the Atlanta metropolitan area. The business holds a Georgia state HVAC contractor license and maintains standard operating hours Monday through Friday from 7 AM to 7 PM. With a current rating of 2.6 stars drawn from five customer reviews, the company provides AC repair services primarily for homeowners in Atlanta and surrounding Fulton County neighborhoods. The contractor operates under owner Andre M. Wright, who personally responds to service calls and manages repair operations from a local office.

What distinguishes this contractor is the direct owner involvement seen in several emergency scenarios. Unlike larger companies where dispatchers handle initial contact, owner Andre M. Wright takes calls directly and travels to job sites himself. The business maintains relationships with multiple home warranty companies, processing claims through those providers rather than accepting direct customer payment for covered repairs. Service calls are offered within the 7 AM to 7 PM window on weekdays, allowing same-day response for qualifying emergency situations in the Atlanta heat.

Customer experiences reveal mixed outcomes that speak to the nature of residential AC repair work. Shana Harris describes an emergency call placed at 6:45 PM where Andre arrived at her home by 7:30 PM and restored her cooling within an hour during a period when her AC had failed completely. However, other reviewers document unresolved problems, missed appointments, and disputes over warranty claim documentation. CBS Studios reported that a service technician failed to identify the root cause of their unit failure and submitted an inaccurate claim to their warranty provider, resulting in a denied claim. These contrasting accounts suggest that while same-day emergency response is available, quality and follow-through may vary depending on the specific repair complexity.