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About 360 Home Energy, LLC
360 Home Energy, LLC has built a presence in Augusta, Georgia, offering HVAC, electrical, and plumbing services across the region. With a rating of 4.2 stars from 10 customer reviews, the contractor serves residential clients throughout the Augusta area and surrounding communities. The company operates under the 360 Home Energy brand and can be reached directly at (706) 406-1912 for service inquiries.
What distinguishes 360 Home Energy from other area contractors is their diversified service portfolio and membership program. The company handles air conditioning, heating, solar power installations, and plumbing, covering multiple home systems under one roof. Their VIP membership program, promoted at $15 per month, offers clients discounted maintenance and priority scheduling. This multi-trade approach allows homeowners to build a relationship with a single trusted provider rather than coordinating separate contractors for different household systems.
Several reviewers highlight specific technicians who delivered exceptiona l service. Reese, mentioned by Karen Jensen, performed a thorough inspection of a gas heating unit and identified a safety hazard that five previous companies had overlooked, potentially saving the family from danger. Chris appears across multiple positive reviews, with clients praising his professionalism, punctuality, and thorough communication. Jack Christopher described receiving confirmation emails, text updates when technicians were en route, and appreciated the upfront pricing discussion before work began. The company also offers emergency response, with one reviewer noting they sent confirmation emails the same day they were contacted.
What Customers Say
Of 10 reviews, 3 are one-star accounts citing missed appointments and unresponsive communication, while several five-star reviews specifically praise technicians Reese and Chris for thorough inspections, professionalism, and clear communication. Positive reviewers highlight the VIP membership value, while negative reviews center on reliability issues rather than service quality.
Services
Air Conditioning Repair & Maintenance
AC tune-ups, diagnostics, and repair services for residential cooling systems in Augusta homes.
Heating System Service
Gas and electric heating repair, inspections, and maintenance including safety evaluations.
Solar Power Installation
Residential solar power systems design and installation for energy-conscious homeowners.
Plumbing Services
Residential plumbing repairs, installations, and maintenance for kitchens, bathrooms, and water systems.
Electrical Services
Electrical repairs and installations, with one reviewer mentioning comprehensive electrical work over multiple years.
VIP Membership Program
Monthly maintenance plans offering discounted service rates and priority scheduling for members.