Anderson Heating and Cooling

Anderson Heating and Cooling has anchored itself in Augusta, Georgia for over two decades, building a reputation on 424 verified reviews that consistently rate the company near-perfect at 4.9 stars. The company holds state licensing and operates as a full-service residential HVAC contractor serving the entire Central Savannah River Area, including neighborhoods across Richmond and Columbia counties. Owner Kenny leads a team that includes technicians Austin, Chris Jones, Todd, and Ryan, each of whom reviewers specifically credit with professionalism and clear communication. The office staff, Angel, Debbie, Dianne, Misty, Amy, and Cheree, handles scheduling and customer inquiries, creating a vertically integrated operation where homeowners interact directly with the people doing the work.

What distinguishes Anderson Heating and Cooling from competitors is the combination of individualized technician relationships and comprehensive service breadth. Reviewers repeatedly mention specific team members by name, suggesting a company culture where accountability matters and technicians build lasting client relationships rather than rotating through anonymous service calls. The company handles installations ranging from air handlers to condensing units, including systems over two decades old, and maintains equipment across all major residential brands common to the Southeast climate. Office staff demonstrates product knowledge that reviewers describe as extremely knowledgeable, and the company maintains availability for urgent calls, when heating fails on a cold evening or AC quits during an August heat wave, the response window matters.

Customer stories from the reviews reveal concrete scenarios the team has handled. Richard Nevils hired Chris Jones to install both an air handler and condensing unit, describing the work as very professional and very clean. Juan Tolentino Jr. brought in Todd to assess a 21-year-old system with a leakage problem, then Kenny and his crew returned for a full replacement in April after Todd's assessment, exactly the diagnostic-to-installation pathway homeowners need when equipment fails. Kimberly Usry received a same-day arrival window and Austin kept her informed throughout the repair process, explaining each step as he worked. These named scenarios represent what Anderson Heating and Cooling actually delivers: trained technicians who communicate clearly and complete work the first time.