Augusta Heating & Air Conditioning

Augusta Heating & Air Conditioning has served the Augusta metro area and surrounding Georgia communities for over 15 years, maintaining a strong presence in neighborhoods like Evans, Martinez, and Grovetown. The contractor holds current state licensing and has accumulated 28 verified customer reviews on major platforms, yielding a mixed but informative 2.9-star average. Their extended service window, from 6 AM to 10 PM on weekdays and 8 AM to 8 PM on weekends, reflects a commitment to accessibility for residents managing heating and cooling emergencies around demanding work schedules. For homeowners in Richmond and Columbia counties seeking a established local provider, the company offers Saturday availability without premium holiday pricing.

Customer reviews reveal a divided service reputation. Satisfied clients praise specific technicians, including Johnny and crew members who completed A/C repairs within two hours while honoring agreed-upon pricing. However, multiple reviewers document concerns: incomplete part replacements following new system installations, units failing within weeks of service completion, and difficulty obtaining invoices or return phone calls for follow-up diagnostics. The pattern across negative feedback centers on communication gaps after the initial service call rather than technical skill questions.

Homeowners share specific scenarios worth examining. One reviewer describes a same-day technician dispatch during what they describe as a sweltering summer afternoon, with system restoration within 60 minutes. Another client recounts coordinating with the company for A/C replacement after theft, ultimately paying $400 for initial installation and subsequent system evaluation. Notably, one reviewer who initially contacted the business discovered the job was handled by a separate company under warranty, a detail suggesting potential subcontracting or partnership arrangements that may affect service continuity.