Durden Heating and Cooling

Durden Heating and Cooling serves Augusta and the broader Middle Georgia region as a licensed HVAC contractor with a 4.1-star average rating drawn from 13 verified customer reviews. The business handles residential heating and cooling installations, replacements, and repairs, with particular expertise in sizing and installing larger capacity units for remodels and home upgrades. Prospective customers in the Augusta area can reach the team directly at (478) 296-0792 to discuss their heating and cooling needs.

Customer reviews consistently highlight the company's responsiveness during emergency situations. One reviewer described how the team arrived at 8:30 the morning after a weekend unit failure, having already provided temporary window units to keep the household comfortable during Georgia's intense May heat. Another reviewer noted the crew installed a 4-ton replacement unit and followed up with duct cleaning and sanitizing using specialized equipment, achieving results the homeowner thought impossible. The technical proficiency combined with proactive customer care, such as offering temporary cooling solutions during wait times for new equipment, appears to be a distinguishing operational approach.

Reviewers specifically mention technicians Travis and Justin by name, describing each as friendly, punctual, and thorough. One customer recounted that Justin explained ductwork options during a remodel project, recommending cleaning over replacement and saving the homeowner significant money while delivering visible results. Another reviewer praised the team's quick response to heating issues, noting reasonable pricing alongside technical skill. These customer accounts suggest the company prioritizes transparent communication and practical solutions over high-pressure sales tactics.