Ferguson HVAC Supply

Ferguson HVAC Supply anchors its operations in Augusta, Georgia, functioning as a major HVAC equipment and parts distributor serving contractors and DIY homeowners across the region. With a 4.2-star rating drawn from 23 customer reviews, the supplier maintains standard commercial hours Monday through Friday from 7 AM to 4:30 PM, closing on weekends. The Augusta branch at 1700 Gordon Hwy supplies heating and cooling components including capacitors, coils, motors, and system accessories to tradespeople throughout the Central Savannah River Area.

What distinguishes this Ferguson location is its rapid inventory access. Multiple five-star reviewers praise the wide variety of capacitors and HVAC components kept in stock, with customers reporting they were able to complete same-day repairs rather than waiting for special orders. The distribution model means technicians and homeowners can source replacement parts directly without dealer markup, and the Augusta team offers contractor accounts alongside retail walk-in service.

Customer experiences reveal a divide in service quality. Briana Barnes specifically names Ken as an exceptional employee who provided professional guidance and informative explanations during her visit, earning a request for employee-of-the-month recognition. Similarly, Buster Cumbee highlights Brad Clark at the Augusta branch for going above and beyond to fulfill urgent parts needs. However, Edna's experience with a shipping inquiry resulted in extended hold times and disconnected calls, while MRCUTT3 reports encountering rudeness. These contrasting accounts suggest service consistency depends on which staff members assist each customer.