Johnstone Supply

Johnstone Supply in Augusta, Georgia operates as a heating equipment supplier serving contractors and homeowners across the Central Savannah River Area. With a 4.2-star rating drawn from 22 customer reviews, this parts distributor has served the Augusta community for multiple decades, providing capacitors, fan motors, and HVAC components to both licensed professionals and retail customers. The store maintains standard business hours Monday through Friday from 7:30 AM to 5 PM, with Saturday and Sunday closed. Customers traveling from surrounding communities including Grovetown, Evans, and Martinez commonly visit this location for hard-to-find heating and cooling components.

This supplier distinguishes itself through an extensive inventory of heating equipment parts that many retail outlets simply do not carry. The Augusta location stocks capacitors, fan motors, and specialty HVAC components that DIY homeowners and professional contractors seek when emergency repairs arise. Customer reviews consistently mention the staff's willingness to assist with warranty claims and their product knowledge when helping customers identify correct parts for specific equipment. The store operates as part of a regional distribution network, ensuring access to parts that independent shops might lack.

Reviewers name specific staff members who deliver exceptional service. Jamie receives recognition from multiple customers for friendly demeanor and helpful attitude. Steven, Dave, and Matt earn praise as a customer service team that contractors and homeowners rely upon for accurate parts identification and technical guidance. One reviewer describes these technicians as grade A in customer service, noting their ability to help navigate complex HVAC parts sourcing. Positive reviews highlight situations where staff went above and beyond to resolve parts compatibility questions that other suppliers could not answer.