Sears Appliance Repair

Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About Sears Appliance Repair
Sears Appliance Repair operates as an appliance repair service in Augusta, Georgia, holding a 4.5-star rating compiled from 46 customer reviews. The business maintains daily service hours from 7 AM to 11 PM, providing appointment-based repairs for household appliances. Serving residents throughout the Augusta metropolitan area and surrounding communities, the company dispatches trained technicians to diagnose and resolve common appliance failures including refrigeration issues, washing machine malfunctions, and other major household equipment problems. Homeowners seeking appliance repairs can reach the location directly at (706) 403-3500 to schedule service calls.
Unlike specialized HVAC contractors who often emphasize manufacturer certifications or rebate programs, this appliance repair service operates within the broader Sears Home Services network, which coordinates service across multiple product categories. The company's strength lies in its systematic diagnostic approach, with technicians trained to assess issues across various appliance brands and determine whether repairs require part ordering or component replacement. Service coordination relies on scheduled appointments rather than walk-in availability, meaning homeowners must plan ahead and confirm time slots with the dispatch center.
Customer reviews reveal two distinct service experiences worth noting. One reviewer described a technician who arrived promptly and diagnosed a refrigerator issue within the first visit, demonstrating diagnostic skill despite the eventual scheduling complications that followed. Another reviewer recounted paying for repairs and a home warranty, then experiencing a missed appointment where no technician arrived and no communication was provided to explain the absence. The discrepancy between these experiences suggests service quality may vary depending on technician assignment and day of service, highlighting the importance of confirming appointments directly with the office rather than relying solely on automated messages.
What Customers Say
Three reviews show a split verdict: one neutral rating cites kind technicians but poor scheduling coordination, while two one-star reviews describe repeated same-day appointment cancellations and no-show technicians without prior notice. Positive sentiment references diagnostic speed; negative sentiment centers on reliability and communication failures.
Working Hours
| Sunday | 7 AM–11 PM |
| Monday | 7 AM–11 PM |
| Tuesday | 7 AM–11 PM |
| Wednesday | 7 AM–11 PM |
| ThursdayToday | 7 AM–11 PM |
| Friday | 7 AM–11 PM |
| Saturday | 7 AM–11 PM |
Services
Refrigerator Repair
Diagnosis and repair of refrigerator cooling failures, freezer malfunctions, and temperature control issues.
Washing Machine Repair
Fixing washing machine mechanical failures, drainage problems, and component replacements.
Appliance Diagnostic Services
Technical assessment of appliance issues to determine repair needs and part requirements.
Part Ordering and Installation
Ordering manufacturer parts for specific appliance models and scheduling follow-up installation visits.
Home Warranty Coordination
Working with home warranty providers to process claims and perform covered repairs.