Sullivan's Heating & Air Conditioning

Sullivan's Heating & Air Conditioning is a family-owned HVAC contractor serving Augusta, Georgia and surrounding communities. With a perfect 5-star rating from 271 reviews, the team has built a reputation for thorough diagnostics, clean installations, and respectful on-site behavior. Their expertise spans heat pump systems, including variable-speed units, as well as older furnaces and central air conditioning. Owner Joe Sullivan personally conducts annual inspections and startup procedures, a hands-on approach that customers consistently praise.

What distinguishes Sullivan's Heating & Air Conditioning is their ability to handle technically demanding installations that other contractors decline. They specialize in complex heat pump startups, including challenging scenarios like non-ideal attic access and extended line set runs. Their diagnostic process goes beyond surface symptoms. When Shawn Leary called about a failing five-year-old AC unit, Sullivan's team discovered that a previous installer had neglected to replace the ductwork and air intake, a flaw that would have destroyed the replacement unit within years. This commitment to root-cause resolution saves homeowners from repeat replacements and protects their investment.

Mike Milano chose Sullivan's after receiving a cracked heat exchanger diagnosis on his 30-year furnace. The team installed a Tempstar variable-speed heat pump in a challenging attic configuration with a longer-than-typical line set, completing the startup with precision. Joe Sullivan spent 90 minutes on Helen Naylor's annual heating inspection, examining both interior and exterior components and personally assisting with filter replacement. Cassie Barnhill noted that technicians arrived on time and used shoe covers, demonstrating the courtesy and professionalism that earned 271 five-star reviews.