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Claim This BusinessPutnam Collision has operated as a family-owned auto body shop in Austell, Georgia since 1957, making it one of the oldest continuous collision repair businesses in the Metro Atlanta area. Now in its third generation of family ownership, the shop has built its reputation across more than six decades by serving customers in Austell, Marietta, Smyrna, and the surrounding Cobb County communities. The business maintains I-CAR and ASE certified technicians and holds a 4.9-star rating drawn from 136 customer reviews, with most reviewers specifically praising the team's communication and attention to detail throughout the repair process.
What distinguishes Putnam Collision from smaller body shops is their comprehensive capability list and commitment to backing every repair with a lifetime warranty. Their facility handles full collision repair alongside specialized services including paintless dent removal, frame straightening, airbag system repair, and vehicle alignments. The shop accepts all insurance providers and coordinates rental vehicle arrangements, removing logistical burden from customers already dealing with the stress of accident recovery. Their website also lists air conditioning repair for automotive systems, a practical specialty for Georgia drivers who face extreme summer heat.
Customer reviews name specific technicians who handled difficult situations with care and skill. One reviewer describes Rene and Maria as consistently keeping customers satisfied and returning vehicles to pre-accident condition, while another highlights Renee as patient and detailed in explaining the repair process. Multiple reviewers who had experienced multiple accidents note the team always left their cars looking as if nothing had ever happened. The shop serves individual drivers, insurance agencies, dealerships, used car lots, and rental car companies, demonstrating flexibility across customer types.
All 136 reviews are positive, with five-star ratings accounting for the full sample. Four separate reviewers specifically name staff members Rene, Maria, Alyce, and Bonnie, describing them as professional, patient, and detailed in their communication. Common themes across reviews include the team delivering exactly what was promised, vehicles returning in better-than-expected condition, and no corners being cut during repairs.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Comprehensive structural and cosmetic repairs restoring vehicle safety, appearance, and performance for all makes and models.
Specialized technique removing hail damage and door dings without disturbing factory paint, often completed faster than traditional repair.
Targeted repairs for scuffs, scratches, and cracks on bumpers and body panels, efficient for localized damage.
Structural straightening and wheel alignment services ensuring vehicle safety standards and handling are restored.
Inspection and repair of airbag deployment systems and related safety components after collision.
Windshield and window glass replacement services for vehicles requiring new glass after accident damage.
Professional installation of lift kits and performance upgrades enhancing vehicle stance and capability.