Ricky Jordan's Auto Repair

Auto repair shop
4.6(566 reviews)
2888 Veterans Memorial Hwy, Austell, GA 30168
Ricky Jordan's Auto Repair

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About Ricky Jordan's Auto Repair

Ricky Jordan's Auto Repair has been serving Austell and the greater Cobb County area since 2003, delivering comprehensive mechanical services for domestic and import vehicles alike. With 566 verified customer reviews averaging 4.6 stars, the shop has built a reputation for honest diagnostics and transparent pricing. Owner Ricky Jordan operates the facility with a team of four licensed technicians, handling everything from routine maintenance to complex drivetrain repairs. The shop welcomes customers from neighboring powder Springs, lithia Springs, and Smyrna, offering flexible scheduling Monday through Friday.

What distinguishes Ricky Jordan's from other area shops is their commitment to warranty-backed repairs and their parts procurement network. The team specializes in catalytic converter replacements, brake system overhauls, and coolant system repairs for European makes including Volvo. Unlike chain shops that often upsell unnecessary services, this independent shop works directly with customers on approval before ordering parts, as evidenced by multiple reviews mentioning transparent cost discussions. Their clean facility and organized approach set them apart from the Firestone and national chain experiences many reviewers cite.

Multiple reviewers specifically praise technician Brad for his braking expertise, describing him as professional and knowledgeable. Customer Chelsie Wilson recounts how the shop honored a warranty repair on her Nissan Armada, covering a catalytic converter replacement at zero cost a year after the original service. Another reviewer, Ira, describes a same-day fix during the holiday week when other shops were closed. For a customer with an inherited classic 1970s vehicle, the crew went above and beyond to preserve a family heirloom, demonstrating their willingness to tackle emotionally significant repairs.

What Customers Say

All five detailed reviews award 5 stars, with customers praising timeliness (under 20 minutes for a simple fix), warranty honoring (free repair a year later), and technician expertise. Three reviewers mention specific staff members (Brad, Jim) by name. No negative reviews were available in the dataset.

4.6 · 566 reviews
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Working Hours

SundayClosed
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
ThursdayToday8 AM–5 PM
Friday8 AM–5 PM
SaturdayClosed

Services

Brake System Repair

Rotors, pads, calipers, and brake fluid service. Technicians praised by name for professional work.

Catalytic Converter Replacement

Direct-fit replacements with parts ordered in 2-3 days. Warranty-backed for qualifying repairs.

Coolant System Repair

Leak detection, radiator service, and cooling system flushes for domestic and European vehicles.

Engine Diagnostics

Check engine light diagnosis using OEM-level scan tools. Transparent findings before repairs.

Multi-Point Inspections

Pre-purchase inspections and comprehensive evaluations for used vehicle acquisitions.

Transmission & Drivetrain Service

Clutch work, axle repairs, and differential service for all-wheel and rear-wheel drive vehicles.

Frequently Asked Questions