Ricky Jordan's Auto Repair

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About Ricky Jordan's Auto Repair
Ricky Jordan's Auto Repair operates as a full-service auto repair facility in Austell, Georgia, delivering mechanical repair solutions to drivers across the greater Cobb County region. The shop maintains a strong reputation backed by 571 customer reviews, achieving a 4.6-star average rating that reflects consistent service quality. Operating hours span Monday through Friday from 8 AM to 5 PM, with Saturday and Sunday reserved for family time, ensuring the team remains available during standard workweeks when most clients need their vehicles road-ready.
The shop differentiates itself through transparent communication and customer-first problem-solving. Reviewers consistently note that the team provides detailed explanations before proceeding with repairs, and several customers mention the shop honored warranty coverage on past work. The facility handles both routine maintenance and complex diagnostic challenges, with a track record of addressing issues that stumped other mechanics.
Customer narratives reveal technicians who go beyond basic repairs. One reviewer recounting a 2024 catalytic converter replacement noted the shop ordered parts within days and kept communication clear throughout the process. Another client described the team going above and beyond to restore a classic inherited vehicle, treating the car as if it were their own. A third reviewer highlighted that when a check engine light reappeared months after the original repair, the shop investigated at no additional charge and honored the original warranty.
What Customers Say
Five of seven sampled reviewers award five stars, praising diagnostic skill and transparent pricing. Negative feedback centers on turnaround time rather than repair quality, with one reviewer noting a four-day diagnostic delay that a mobile mechanic resolved in minutes.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| TuesdayToday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Brake System Repair
rotor replacement and brake pad services, with one reviewer specifically praising rotor work on a Dodge Durango.
Diagnostic Services
Check engine light diagnosis and problem identification, including catalytic converter and engine system issues.
Catalytic Converter Replacement
OEM catalytic converter installation with parts ordering within days of customer approval.
Coolant System Repair
Coolant leak detection and repair, including severe coolant system leaks on vehicles like the 2015 Volvo S60.
Battery and Electrical Diagnosis
Battery cable maintenance and electrical system testing; one reviewer noted a battery cable bolt tightening fix.
General Maintenance
Routine vehicle servicing and mechanical repairs for various makes and models.