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Claim This BusinessRicky Jordan's Auto Repair has been serving Austell and the greater Cobb County area since 2003, delivering comprehensive mechanical services for domestic and import vehicles alike. With 566 verified customer reviews averaging 4.6 stars, the shop has built a reputation for honest diagnostics and transparent pricing. Owner Ricky Jordan operates the facility with a team of four licensed technicians, handling everything from routine maintenance to complex drivetrain repairs. The shop welcomes customers from neighboring powder Springs, lithia Springs, and Smyrna, offering flexible scheduling Monday through Friday.
What distinguishes Ricky Jordan's from other area shops is their commitment to warranty-backed repairs and their parts procurement network. The team specializes in catalytic converter replacements, brake system overhauls, and coolant system repairs for European makes including Volvo. Unlike chain shops that often upsell unnecessary services, this independent shop works directly with customers on approval before ordering parts, as evidenced by multiple reviews mentioning transparent cost discussions. Their clean facility and organized approach set them apart from the Firestone and national chain experiences many reviewers cite.
Multiple reviewers specifically praise technician Brad for his braking expertise, describing him as professional and knowledgeable. Customer Chelsie Wilson recounts how the shop honored a warranty repair on her Nissan Armada, covering a catalytic converter replacement at zero cost a year after the original service. Another reviewer, Ira, describes a same-day fix during the holiday week when other shops were closed. For a customer with an inherited classic 1970s vehicle, the crew went above and beyond to preserve a family heirloom, demonstrating their willingness to tackle emotionally significant repairs.
All five detailed reviews award 5 stars, with customers praising timeliness (under 20 minutes for a simple fix), warranty honoring (free repair a year later), and technician expertise. Three reviewers mention specific staff members (Brad, Jim) by name. No negative reviews were available in the dataset.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Rotors, pads, calipers, and brake fluid service. Technicians praised by name for professional work.
Direct-fit replacements with parts ordered in 2-3 days. Warranty-backed for qualifying repairs.
Leak detection, radiator service, and cooling system flushes for domestic and European vehicles.
Check engine light diagnosis using OEM-level scan tools. Transparent findings before repairs.
Pre-purchase inspections and comprehensive evaluations for used vehicle acquisitions.
Clutch work, axle repairs, and differential service for all-wheel and rear-wheel drive vehicles.