Top Notch

HVAC contractor
4.7(201 reviews)
1364 Buford Business Blvd Ste 200, Buford, GA 30518
Top Notch

Is this your business?

Claim your listing to verify your info and earn a verified badge.

Claim This Business

About Top Notch

Top Notch Heating & Cooling operates as a full-service HVAC contractor serving Buford, Georgia and surrounding Gwinnett County communities. With a 4.7-star rating drawn from 201 customer reviews, the company has built a local reputation for both residential and light commercial climate control solutions. Morning service hours run 7:30 AM to 4:30 PM Monday through Friday, allowing same-day appointments for systems that fail during weekday/workweek heating or cooling emergencies.

While the company website was not accessible at the time of this review to confirm specific brand partnerships or manufacturer certifications, customer feedback references service on multiple HVAC system types including furnaces and programmable thermostats. The mixed review landscape suggests operational inconsistency, one category of technicians appears to prioritize thorough diagnostics and transparent pricing while others have been accused of communication lapses that left homeowners without resolution.

Customer narratives reference specific technicians who delivered notably different service experiences. James performed a second-opinion diagnostic that avoided a $12,000 system replacement by repairing an existing unit in 15 minutes. Marlon stayed past closing hours to restore heat for a customer and provided detailed explanations of both completed work and prior vendor work. Jimmette offered fair quotes after troubleshooting a furnace issue extensively, leading one homeowner to realize another local company had initially proposed an inflated replacement estimate.

What Customers Say

Of 6 detailed reviews, 3 award 5-star ratings while 2 describe 1-star experiences citing warranty-claim neglect and unresponsive communication after service. Positive reviewers specifically name technicians James, Jimmette, Marlon, and AV, and 2 mention same-day or second-opinion service that saved thousands in replacement costs.

4.7 · 201 reviews
Read reviews on Google →

Working Hours

SundayClosed
Monday7:30 AM–4:30 PM
Tuesday7:30 AM–4:30 PM
Wednesday7:30 AM–4:30 PM
ThursdayToday7:30 AM–4:30 PM
Friday7:30 AM–4:30 PM
SaturdayClosed

Services

HVAC System Repair

Diagnostic and repair services for heating and cooling systems, including furnace malfunctions and thermostat issues.

System Installation

New HVAC system installation for residential properties, referenced in context of new construction warranty work.

Second-Opinion Evaluations

Assessment of existing systems to verify whether replacement is truly necessary or repairable.

Heat Pump Service

Maintenance and repair of heat pump systems common to Georgia's climate.

Preventive Maintenance

Filter changes, refrigerant checks, and performance verification to maintain system efficiency.

Thermostat Installation & Setup

Thermostat installation, programming setup, and WiFi-connected device configuration.

Frequently Asked Questions