John Thornton Cadillac

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About John Thornton Cadillac
John Thornton Cadillac serves Carrollton, Georgia as a certified Cadillac dealership with a customer rating of 4.4 stars drawn from 239 verified reviews. The dealership operates Monday through Saturday from 8 AM to 6 PM and is closed on Sundays. Located in Carrollton, the facility provides vehicle sales, leasing options, and trade-in services to residents throughout the surrounding Georgia communities. Prospective buyers can reach the dealership directly at (770) 832-9602 during standard business hours.
This dealership distinguishes itself through its diverse inventory of new and pre-owned Cadillac vehicles, including contemporary electric models like the Lyriq. Multiple reviewers mention completing purchases and lease arrangements through coordinated communication, with customers living considerable distances from the Carrollton location. The team assists with vehicle trade-ins, offering valuations for customers looking to exchange their current vehicles as part of a new purchase arrangement. The facility maintains standard dealership operations with flexible scheduling to accommodate buyer timelines.
Customer experiences documented across reviews highlight specific team members who facilitated purchasing processes. One reviewer describes working with Shane Oldham to complete a long-distance vehicle purchase from Colorado, noting the transaction was finalized within ten minutes and the buyer flew to Atlanta to take delivery. Another reviewer mentions working with Simon during a September lease period for a 2025 Lyriq, handling arrangements remotely from approximately one hour away through text and phone communication. A third review recounts a test drive experience with Jon Day, who accompanied the customer and allowed focused attention on vehicle mechanics during the evaluation.
What Customers Say
Six reviewers award perfect 5-star ratings, with customer satisfaction centered on specific team members including Shane Oldham, Simon, Spencer, and Jon Day. Several reviews emphasize stress-free purchasing experiences and efficient remote communication, while one review mentions a trade-in process handled by Breana.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–6 PM |
| Tuesday | 8 AM–6 PM |
| WednesdayToday | 8 AM–6 PM |
| Thursday | 8 AM–6 PM |
| Friday | 8 AM–6 PM |
| Saturday | 8 AM–6 PM |
Services
New Cadillac Sales
Purchase brand-new Cadillac vehicles including current model year sedans, SUVs, and electric models.
Used Vehicle Sales
Selection of pre-owned Cadillac and other makes available for purchase, including specialty models.
Vehicle Leasing
Lease terms for new Cadillac vehicles including electric models like the Lyriq.
Trade-In Evaluations
Appraisal services for customer vehicles, with the dealership offering to purchase trade-ins directly.
Remote Purchase Coordination
Complete purchasing documentation and arrangements through phone, text, and digital communication.
Test Drive Accompaniment
Dealership staff ride along during test drives to answer questions and demonstrate vehicle features.
Vehicle Delivery Preparation
Vehicles prepared and ready for customer pickup, with documentation completed in advance.