R & M Heating and Cooling

R & M Heating and Cooling serves residential and light commercial clients throughout Clayton, Georgia and the surrounding counties. The company holds a strong reputation with a 4.9-star average rating gathered from 222 customer reviews, reflecting consistent service quality across residential air conditioning replacements, heating system repairs, and preventive maintenance. Technicians maintain a presence five days per week, accepting service calls Monday through Friday from 8 AM to 4:30 PM.

The company distinguishes itself through same-day emergency availability and a commitment to transparent communication. Reviewers frequently note that technicians arrive within the promised timeframe, even when exterior temperatures exceed 103 degrees Fahrenheit. When other contractors had previously left incomplete work or improper installations, the team addressed underlying issues to restore balanced climate control throughout homes. This approach of resolving pre-existing problems rather than working around them reflects the methodical service philosophy that multiple reviewers cite.

Customer stories highlight specific technicians who handled urgent situations. One reviewer describes Ron arriving around 8 PM after a same-day call and working until the system operated properly, despite another service call waiting. Another review names Rob as part of a professional, responsive team that completed work efficiently. A third reviewer mentions the technician thoroughly explaining equipment operation after installation. These accounts of evening and same-day service, combined with patient explanations of system functions, demonstrate the practical responsiveness that drives the company's customer satisfaction.