Ala Roofing & Construction LLC

Ala Roofing & Construction LLC operates out of Columbus, Georgia, and appears to serve the surrounding Chattahoochee Valley region, including Phenix City and Fort Benning. With a 2.7-star rating drawn from 19 customer reviews, the company presents a mixed track record that warrants careful consideration before signing a contract. The contractor is available around the clock every day of the week, which is a genuine practical advantage for homeowners facing urgent roofing situations. However, a substantial share of posted reviews describe communication breakdowns, missed appointments, and incomplete work, making it advisable to establish explicit milestone checkpoints and a written scope-of-work agreement before any project begins.

Among the reviews posted on third-party platforms, a 5-star account from Jorge Cook describes efficient roof work completed at an affordable price, praising both the craftsmanship and the customer experience during a time-sensitive project. That positive perspective stands alongside multiple accounts from customers who report being left without resolution after paying deposits or full amounts. Alysia Forvour describes paying $3,500 for a metal roof that was left unfinished, with framing incomplete and no refund issued despite repeated contact attempts. These divergent experiences suggest that project outcomes may depend heavily on clear agreements upfront, as the company does not appear to have a verifiable website or published workmanship guarantee that homeowners can reference in advance.

The contrast in customer experiences is notable across the review record. When Jorge Cook needed a roof job handled quickly, the crew completed it efficiently and the customer service left a strong impression. By contrast, Alysia Forvour describes a scenario where her project stalled after a late first-day arrival, the crew left after only a couple of hours, and the promised follow-up visit never materialized, leaving an incomplete frame and an unresolved refund request. Dave Gillarm recounts a missed appointment window during a warranty service call, with no voicemail option available. These scenarios illustrate that homeowners who choose this contractor should confirm scheduled arrival times in writing and establish clear next-step expectations before work begins.