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Claim This BusinessJackson Services has served Columbus, Georgia and the surrounding Chattahoochee Valley region for years, building a reputation as the contractor locals call when heating or cooling systems fail. The company holds proper state licensing for HVAC and plumbing work, and maintains an A+ rating with the Better Business Bureau. With 162 verified customer reviews averaging a near-perfect 4.9 stars, Jackson Services handles everything from routine seasonal maintenance to complete system replacements for homeowners across Phenix City, Fort Benning, and West Georgia communities.
What distinguishes Jackson Services from other-area contractors is their commitment to solutions other companies cannot provide. Their technicians specialize in locating hard-to-find replacement parts for aging systems, successfully repairing units that multiple contractors told homeowners were beyond saving. The company maintains around-the-clock availability, meaning a system failure at midnight receives the same attention as a morning breakdown. Every technician undergoes continuous manufacturer training to stay current with evolving equipment technologies and manufacturer specifications.
Customer stories from recent reviews paint a clear picture of the Jackson Services experience. Technician Shawn Reeves stayed past normal business hours to complete HVAC maintenance for one family who needed the work finished before an upcoming trip. Justin located a replacement electrical board for a 25+ year old furnace that other companies declared unrepairable, saving the homeowner from a full system replacement. When a water heater catastrophic failure flooded a house, technician Jerremy B arrived within hours and completed full replacement in less than 24 hours. These scenarios reflect the company's core promise: show up, solve the problem completely, and leave the home as clean as before.
All 162 reviewers award 5 stars, with 6 specifically naming individual technicians for exceptional service. Multiple reviews mention same-day response during emergencies including a flooded house and system failures during extreme weather. Three reviews highlight the company's ability to source parts for systems other contractors could not repair.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnostics and repairs for heating and cooling systems, including locating hard-to-find replacement parts for aging equipment.
Seasonal checkups ensuring system efficiency, including filter changes, refrigerant checks, and safety inspections.
Complete replacement of old heating and cooling systems with new equipment, handled in single-day installations when possible.
Emergency plumbing services including water heater repair and replacement following leaks or flooding.
Assessment and improvement services for home air quality, including filtration and ventilation upgrades.
Heating and cooling services for commercial properties including maintenance contracts and emergency repairs.