Terry Miller Services Co

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About Terry Miller Services Co
Terry Miller Services Co operates as a heating and cooling contractor in Columbus, Georgia, delivering residential HVAC solutions to homeowners across the region. With a rating of 4.4 stars derived from 39 customer reviews, this locally rooted business has built a reputation for handling system replacements, repairs, and maintenance throughout Columbus and neighboring communities within the service area.
What distinguishes this contractor is their commitment to transparent pricing and thorough workmanship. Multiple reviewers noted they received competitive quotes that included additional work contractors charging separately for, such as duct work replacement. The team, led by Terry Miller himself, arrives on-site early and maintains clean work areas, respecting homeowners properties throughout the job. Their response capability proved especially valuable when emergency calls came in during weekend evenings.
Customer experiences reveal specific scenarios demonstrating their service approach. When Mark Wests AC failed on a Friday evening, the crew responded quickly and installed a new Coleman heat pump the following morning, with Mr. Miller arriving early to supervise. Technician Gator, referenced by the Masters family, handled a separate call with described knowledge and meticulous attention. Elizabeth Lewis documented a complete system replacement including all duct work, noting the crew cleaned up thoroughly and exceeded expectations. Not all experiences proved uniformly positive, with one reviewer citing unexpected charges for unauthorized diagnostic checks.
What Customers Say
Positive reviews highlight emergency response capability and transparent pricing, while negative feedback centers on billing disputes for unauthorized work. Four of six detailed reviews mention same-day or rapid response, with technicians named Gator and Mr. Miller appearing in satisfied customer stories. The single 2-star review cites additional charges for inspection work not requested, contrasting with multiple 5-star mentions of fair pricing.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| TuesdayToday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
AC System Replacement
Complete new heating and air unit installation including replace old equipment and all duct work.
AC Repair & Maintenance
Diagnose and repair cooling system issues, including electrical troubleshooting and component replacement.
Heating System Service
installation and repair of heating systems including heat pumps for residential homes.
Emergency HVAC Response
Rapid response for system failures, including same-day service for weekend and evening emergencies.
Duct Work Installation
Full duct work replacement and installation included in system upgrade projects.
System Diagnostics
Professional assessment and troubleshooting of HVAC system concerns and performance issues.