Metro Heating and Cooling, Inc.

Metro Heating and Cooling, Inc. operates as an HVAC contractor serving Conyers, Georgia, and surrounding areas. The business maintains standard weekday hours from 8 AM to 6 PM, with Saturday availability ending at 4 PM and Sunday service closed. Based on 17 customer reviews, the company holds a 2.6-star average rating, indicating a mixed track record that warrants careful consideration by prospective clients.

The limited website presence makes it difficult to identify specific brand partnerships or specialized certifications that would distinguish Metro Heating and Cooling from competitors in the Conyers market. One positive review references a technician named Steve who demonstrated thoroughness and avoided unnecessary upselling, suggesting a customer-focused approach for at least some service calls. Without documented specialties, prospective customers should verify specific capabilities directly with the company before scheduling.

Customer reviews reveal technician experiences that paint a complex picture. Reviewer Nikki W described Steve as thorough and genuinely concerned with explaining system maintenance, noting he did not push for an unnecessary replacement on an aging unit. Conversely, reviewer Kim Gilliam Steele recounted a troubling experience involving an elderly customer who faced a rude technician, multiple failed repair attempts, and charges exceeding $800 without resolution. These contrasting accounts suggest service quality may vary depending on the assigned technician and specific circumstances.