Jordan Air and Plumbing

Jordan Air and Plumbing has served Crawford, Georgia and surrounding communities since 2007, building a reputation across three disciplines: heating and cooling, plumbing, and electrical work. The company holds state contractor licenses and maintains an A-plus rating with the better business bureau. With 3,814 customer reviews averaging 4.9 stars, the contractor has handled tens of thousands of service calls across the region, from routine AC maintenance in historic Mill Creek to emergency pipe repairs during winter freezes. Homeowners throughout the Augusta metro area and rural Burke County recognize Jordan Air by their signature service vehicles and the consistent quality their technicians deliver on every visit.

What distinguishes Jordan Air from other regional contractors is their commitment to transparent pricing and customer education. The company offers an annual membership program that reduces service call fees and provides priority scheduling, a structure several reviewers referenced as a deciding factor in choosing them for ongoing maintenance. Their technicians carry diagnostic equipment that allows on-site assessments of refrigerant levels, electrical load capacity, and water pressure, eliminating the need for follow-up appointments on common repairs. Every service vehicle stocks common replacement parts for older systems, meaning technicians often complete repairs in a single visit rather than ordering components and returning later. This parts-in-stock approach, combined with their 24-hour emergency availability, means homeowners avoid the secondary damage that occurs when cooling fails during summer heat waves or pipes burst on holiday weekends.

Several reviewers shared specific encounters that illustrate why Jordan Air earns consistently high ratings. When Earl Figgeroa needed a ceiling fan installed, technician Scott and his partner completed the work the same day, making sure the fan operated silently and cooled the room effectively. Loretta Lee requested ceiling fan replacement and technician Ehkaw proactively inspected her fuel box, explaining each step while answering her questions. When Ben Rose lost power to an outlet and breaker switch, Derek diagnosed the problem within minutes and restored electricity rapidly. Mark Haumschild described technician Nash as exceptionally thorough, noting that Nash photographed problem areas and wrote detailed notes so installer Hunter could prepare before arriving. Hunter worked until 9 pm completing the installation, and the homeowners rated the outcome ten out of five stars.